iHome Terms of Service

1. Introduction

By accessing or using iHome, you confirm that you have read, understood, and agreed to these Terms; you are at least 18 years old; and you have the legal capacity to enter into binding agreements.

If you do not agree, you must immediately stop using the Platform.

2. Definitions

Platform: iHome app, website, and all services offered.
User: Any person who accesses or uses the Platform.
Lister: A user who posts property or business listings.
Mtaani: The section of the Platform for local business listings.
Content: Any data uploaded including listings, images, text, or media.
AI Features: Recommendation systems, search, and advisory tools.

3. Nature of the Platform

iHome is a technology platform only.

We do NOT own, rent, sell, or manage properties. We do NOT act as agents or brokers. We do NOT guarantee any listing or business.

We simply connect users and provide tools for discovery and communication. All transactions are strictly between users.

4. User Accounts

4.1 Registration. To use certain features, you must create an account. You agree to provide accurate and up-to-date information, keep your login credentials secure, and be fully responsible for activities under your account.

4.2 Account Types. Users may have roles such as property seeker, lister (owner/agent/caretaker), or business owner (Mtaani). iHome reserves the right to verify accounts, change or restrict account privileges, and suspend or terminate accounts.

5. Listings and Content

5.1 Lister Obligations. By posting a listing, you confirm you have legal authority over the property/business, all information is truthful and accurate, images reflect the actual condition, and pricing and fees are clearly disclosed.

5.2 Mandatory Disclosure. Listers MUST disclose rent or price, deposit, service charges, availability, and viewing fees (if applicable).

5.3 Content Ownership. You retain ownership of your content. You grant iHome a license to use, display, and promote it.

5.4 Content Moderation. We may remove listings, edit content, or suspend users without prior notice if necessary.

6. Viewing Fees & Anti-Fraud Policy

6.1 Viewing Fees. If a Lister charges viewing fees, this MUST be clearly indicated. A warning notice may be shown to users.

6.2 User Warning. Users are strongly advised NOT to pay before physically verifying a property and to report suspicious listings immediately.

6.3 Fraud Handling. If fraud is detected or reported, accounts may be suspended or permanently banned, listings will be removed, and information may be shared with authorities under Kenyan law.

7. Reporting System

Users can report fake listings, fraudulent activity, and misleading information.

iHome reserves the right to investigate reports and take action without user consent.

8. Mtaani (Local Businesses)

8.1 Business Listings. Businesses can list services and promote offerings.

8.2 Paid Promotions. iHome may offer sponsored listings and paid visibility (including integrations like Google Ads). Visibility may depend on payment.

8.3 Disclaimer. iHome does not guarantee service quality, legitimacy, or business outcomes.

9. Payments & Future Escrow

9.1 Third-Party Payments. Payments may be processed through external providers. We are not liable for payment failures or external service issues.

9.2 Escrow (Future Feature). iHome may introduce escrow services where funds are held temporarily and released upon agreed conditions. Detailed escrow terms will be provided separately.

10. AI Features

iHome may provide smart search, recommendations, and advisory tools (buy/rent suggestions).

These are NOT professional advice and may not always be accurate. Users rely on AI at their own risk.

11. User Conduct

You agree NOT to post false or misleading information, scam or defraud users, harass or abuse others, or use the platform illegally.

Violation may result in immediate suspension or legal action.

12. Data Protection & Privacy

Your data is handled in accordance with the Kenya Data Protection Act, 2019. Please refer to our Privacy Policy for full details.

13. Intellectual Property

All platform elements including branding, design, code, and features belong to iHome / InfinityCorp.

Unauthorized use is strictly prohibited.

14. Limitation of Liability

To the fullest extent permitted by law, iHome is NOT liable for user interactions, property condition or ownership, financial losses, or fraud by third parties.

Use the Platform at your own risk.

15. Indemnity

You agree to indemnify and hold harmless iHome and InfinityCorp against all claims, damages, or losses arising from your use of the Platform or your violation of these Terms.

16. Force Majeure

iHome shall not be liable for any failure to perform its obligations where such failure results from any cause beyond our reasonable control, including but not limited to internet outages, telecommunications failures, or civil unrest.

17. Dispute Resolution

Parties shall first attempt to resolve any dispute through amicable negotiation. If a dispute remains unresolved after 30 days, it shall be referred to arbitration under the Arbitration Act, 1995 (Kenya) before resorting to court proceedings.

18. Termination

We may suspend or terminate your account without notice for violations or risk to the platform.

19. Changes to Terms

We may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.

20. Governing Law

These Terms are governed by the laws of Kenya. Any disputes will be handled in Kenyan courts.

21. Contact

For any inquiries, email us at ihome@infinitycorphq.com.